PRIVACY POLICY

Our Commitment to Your Privacy

Your privacy is extremely important to us here at Brightside Industries Group, LLC (“COMPANY”). The privacy policy below describes in detail the types of personal information that is collected and recorded by www.brightsideindustries.com or brightsideindustries.us (“SITE”) and how we use it.

Your Consent to this Privacy Policy

By using SITE, you consent to the terms of this privacy policy.

Children’s Online Privacy Protection Act Compliance

This SITE is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), COMPANY doesn’t knowingly collect any information from anyone under 13 years of age. SITE, products, and services are all directed to people who are 13 years of age and older.

What information does this SITE collect?

COMPANY only contacts individuals who specifically request that we do so, either by providing their information to sign up for our free email newsletter or purchasing one of our products. The information collected includes name and email address and is provided to us by you. We may collect and store information that you voluntarily provide to us.
We never share or sell your contact information.

In general, you can visit SITE without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable.

Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address (email or physical), or phone number.

An example of anonymous information is the fact that, while SITE may record the number of visits to a particular page that occur in a given period of time, it does not necessarily provide the names or other identifying information of every visitor. Many users of this SITE choose not to provide any personally identifiable information; therefore, those individuals are anonymous to this SITE, and any data collected about their use of this website is anonymous information.

When you order any of our products, COMPANY needs to know your name, e-mail address, and payment information. This allows COMPANY to process and fulfill your order and to notify you of your order status. Additionally, you can voluntarily provide your name and email address when signing up for our email list.

Automatic Anonymous Information That SITE Collects

When you visit SITE it collects certain information, and we use this data to measure the use of SITE. This allows us to bring you the best possible service by improving the content and performance.
Here is what the SITE records:

 

• Environmental variables: browser type, operating system and CPU speed, and the Internet Protocol (IP) address of your originating Internet Service Provider, are logged.

• Search requests and results are recorded to try to ensure the accuracy and efficiency of our search engine.

• Location in the world so we can see where someone might be who is interested in our services

• Your IP (internet protocol) address tracks your use of the SITE, including pages visited and time spent on each page.

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All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we do not share such information with third parties, and it is not traceable to any particular user and will not be used to contact you.

 

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

What are cookies, and how they are used?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including location, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent.

Third party websites that are linked to on this site may use cookies or collect other information when you go to their site. We do not control the collection or use of your information by these companies. You should contact these companies directly if you have any questions about their collection or use of information about you.

How do we use the personally identifiable information we collect?

We collect personally identifiable information only for providing the services you request, generating statistical studies, conducting marketing research, improving products and services, sending you surveys, and notifying you of new products and any other changes to our site or services that may affect you.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

When you submit personally identifiable information to us, you understand that you are agreeing to allow us to access, store, and use that information for those purposes.

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We will not sell or give any personally identifiable information to any third parties.

We may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information on receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our terms of use.

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Updating Your Personal Information and Unsubscribing

You can unsubscribe to our newsletter or blog at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing info@brightsideindustries.com. By using our website, you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us.

Access to Your Personal Information

You are entitled to access the personal information that we hold on you. Please email your request via the contact form. An administrative fee may be payable.

Links to Other Web Sites

Our website contains links to information on other websites, for example, a guest blog post may link to the guest blogger’s website. On websites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Protection of Your Information

We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

Information supplied via online order and or registration forms is only used by COMPANY.

COMPANY does not sell or rent customer lists.

COMPANY has contracted with a third-party provider, Mailchimp, to host email list databases, and Paypal for other product or service payment processing. All of these third-party providers have promised not to share COMPANY customer information with third parties.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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COMPANY uses Google® Analytics to track overall statistics about computer usage on our site. This information is not linked to individual customer information.

Transfer of Customer Information

Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.

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Communication with Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Update

This Privacy Policy was last updated on: July 27, 2022.

Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at: info@brightsideindustries.com